The pandemic has provided the opportunity to reimagine how organizations operate
The pandemic’s onset forced many business owners to act quickly and implement change across their organizations. While challenging, this provided the opportunity for businesses to reimagine their current workplace, including staff, and make plans for the future. For some business leaders, ideas that were mere thoughts for years became a reality overnight. Here are some ways the workplace may evolve.
Hiring top talent
Many companies will continue to work remotely for the foreseeable future, with some choosing to make it a permanent change. This shift can result in increased flexibility in the recruiting and hiring process. Business leaders can look beyond their geographical location to reach a more robust selection of skilled candidates, decreasing the hiring timeline and budget.
Businesses
may also enhance their recruitment marketing efforts by tapping into
online job platforms or hosting virtual hiring events to draw nationwide
talent.
Company technology
The
pandemic forced many companies to quickly shift to a remote workforce,
increasing the need for reliable technology tools and IT support.
Technology is more important than ever to continue effective
communication among teams, especially as the remote work environment
becomes a longer-term solution. Business leaders should work with their
IT departments to ensure employees have access to a secure server and
VPN software to protect company files, communications platforms, such as
Microsoft Teams or Slack, and reliable video conferencing tools to use
during team meetings, training or employee onboarding.
Networking efforts
Many
business owners rely on networking as a critical tool to generate
leads, build connections and learn from industry leaders. These efforts
have not gone by the wayside. In fact, many are succeeding in the
virtual world.
Professional organizations have made the switch to digital meetups,
making it easy to join in for a virtual happy hour, networking event or
webinar. However, when attending virtual events, it is essential to
rethink what makes a good first impression. Place a conversation starter
— memorabilia, art or photo — in the background and prepare to
participate with thoughtful comments.
As
location is no longer a barrier, business professionals may reach more
people, regardless of where they live or serve. Company leaders can
proactively establish and build relationships with a virtual check-in or
coffee date. Virtual networking could also result in faster and
stronger connections than face-toface interactions as it is more
convenient to meet while everyone works remotely.
Traditional work environment
Some
business owners have realized a physical location is not necessary for
their business and plan to shift to an entirely remote workforce. This
could cut overhead costs, improve sustainability and enhance employee
work-life balance.
The
shift to remote work also provides working parents with the flexibility
needed to balance their child’s virtual learning experience or care.
Additionally, a dispersed workforce allows business leaders to set
expectations around flexible work schedules to accommodate any increased
personal needs at home during the pandemic.
For
businesses that do return to the workplace, leaders need to keep
employee safety in mind. Beyond providing employees with sanitation
products and masks, this could require a new office layout to allow for
more space between employee workstations.
If
more office space is needed to maintain social distance, conference
rooms and gathering areas can be fitted with plastic barriers to help
minimize the spread of germs. While recent trends have resulted in
open-office environments, there will likely be a shift back to more
private office areas to reduce workplace contact.
Workplace policies
To
alleviate any concerns or feelings of uncertainty as employees return
to the workplace, business leaders should take a proactive approach to
address any workplace needs or policies that emerged during the
pandemic. This may include updating the employee handbook with new
employment legislation or regulations, remote work policies and
workplace safety information.
While
the pandemic brought many adjustments to the workforce, business
leaders can view these changes as an opportunity to reimagine the future
of their business.
Eric Cormier is manager, human resource services, for Insperity, a provider of HR and business solutions and services.